Return Policy

Return & Refund Policy


Thanks for shopping at


If you are not entirely satisfied with your purchase, we're here to help.


Kailash Stores suggests that you preview all design work before you place an order to avoid any problems with the finished product.





You should inspect all products as soon as you get your order.


If any product is defective or appears to have been damaged during shipping, you may contact Customer Support team for help in resolving the issue


You have 7 calendar days to return an item from the date you received it.


To be eligible for a return, your item must be unused and in the same condition that you received it.


Your item must be in the original packaging.


Your item needs to have the receipt or proof of purchase.





Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund to your credit card (or original method of payment).


You will receive the credit within a certain amount of days, depending on your card issuer's policies.





You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.


If you receive a refund, the cost of return shipping will be deducted from your refund.




Non- Refundable/ Non- returnable Products / Services:


Any products of which value is more than Rs.2000/- cannot be refunded so we request you to verify and then place the order.



Contact Us


If you have any questions on how to return your item to us, contact us.

Email id here:

Contact Number: 94311 15671

Postal Address: Shaheed Chowk, Kutchery Rd, Ranchi, Jharkhand 834001